App / Live
These Terms & Conditions set out the rules that apply when you open and use a 527sw account. Read them before you place a bet, fund your wallet or browse the casino lobby — they apply to every part of your activity on this platform, and your continued use means you accept them.
These Terms & Conditions are a binding agreement between you and 527sw. They govern every action you take through your account — from logging in and browsing the sportsbook to depositing via bKash, requesting a Bank Transfer withdrawal, or moving between the casino lobby and a live table. Access to this platform and participation in any activity depends on your local law and the eligible regions defined at registration. If your jurisdiction restricts or prohibits online wagering, these Terms do not override that restriction; it is your responsibility to verify your eligibility before using the account. We may update these Terms when regulatory requirements or platform changes make it necessary. When we do, we will notify you through the account notification area or by the email address registered to your account. Continuing to use your account after a change takes effect means you accept the revised Terms. If you do not agree with a change, close your account before the effective date. All account activity — bets, wallet credits, game rounds, and Bank Transfer requests — is recorded and subject to these Terms at the time the activity occurred.
Not every action or service on this platform is governed by the same clause. Understanding the scope of these Terms helps you know where they apply directly and where separate rules or third-party conditions come into play.
Your account login, profile settings, verification steps and session activity are fully covered by these Terms. Any breach — such as sharing credentials or creating duplicate accounts — falls within our enforcement rights as stated here.
Deposits through bKash and withdrawals via Bank Transfer are governed by these Terms alongside the specific payment conditions displayed at the point of transaction. Transaction limits and verification requirements shown in your account take precedence for those steps.
Game content from studios available in the lobby — including slot titles and live table rooms — is subject to these Terms for how you access and participate. Specific game rules displayed inside each game session also apply and are not overridden by these Terms.
External payment processors, mobile wallet providers and any linked service operate under their own terms. We do not control those terms. Our Terms cover your relationship with 527sw only; third-party obligations remain with those providers.
These Terms are not one-directional. You have concrete actions available to you at any point while your account is active. If you believe a transaction record is incorrect, you can open the transaction history inside your account and review the timestamp, amount and method — bKash credits and Bank Transfer entries are each logged separately. If your account details are out of date, submit a correction request through the account settings page; verification may be required before the change takes effect. Questions about how a specific clause applies to your situation can be directed to our support team using the contact routes listed on this page. We will respond through the channel you used to reach us. Requesting a full closure of your account is also covered here — the process is available through account settings, and any confirmed pending balance will be handled according to the withdrawal steps shown at the time of the request.
Access the transaction history section of your account to see every wallet movement, including bKash deposits and Bank Transfer requests, with timestamps and status notes.
Submit updates to your registered name, contact details or linked payment information through account settings. Changes to payment details may require re-verification before they take effect.
If a clause is unclear or you want to understand how it applies to a specific activity, contact our support team directly. We respond through the same channel you use to reach us.
Close your account at any time through the settings page. Confirmed balances are processed according to the withdrawal steps visible in your account at the time you submit the request.
If you have a specific question about these Terms & Conditions — how a clause applies to your account, a transaction dispute or a request to update your registered details — use the contact routes below. We handle Terms-related queries through the same channels as general account support.
Open the live chat widget from any page while logged into your account. This is the fastest route for questions about a specific clause or an active transaction.
Send a detailed message to the support email address shown in your account profile area. Include your account ID and the specific Terms section you want to discuss for a faster response.
The Help Centre inside your account contains published answers to common Terms questions, including wallet limits, account closure and payment method conditions for bKash and Bank Transfer.
We handle account data, session records and wallet history in line with our published privacy policy. Your account details are not shared with third parties outside of what is necessary to process bKash transactions or Bank Transfer requests. Cookie use on this platform is described in the cookie notice linked at the bottom of every page.
Information you provide at registration and verification is stored for as long as your account is active. After closure, records are retained as required by applicable rules in your eligible region. We do not sell your personal data.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact support immediately through live chat. We can suspend the account while the situation is reviewed.
We use cookies to maintain your session, remember account preferences and monitor platform performance. You can manage cookie settings through your browser. Our cookie notice explains what is collected and why.
To request a correction to your stored account data or ask about retention periods, contact support by email with your account ID. We will confirm what data is held and the steps to address your request.
If your question is not listed here, reach us through the live chat or email routes shown in the contact section above.
Yes. These Terms cover all account activity — logging in, browsing, placing bets, making bKash deposits and requesting Bank Transfer withdrawals. Each transaction type may also show additional conditions at the point of action inside your account.
We notify you through the account notification area or by email when Terms are updated. The notification will include the effective date. Continuing to use your account after that date means you accept the revised Terms.
Yes. Review the transaction history in your account first — each entry shows the method, amount, date and status. If the record looks wrong, contact support by live chat or email with your account ID and the transaction reference shown.
After account closure, we retain records for the period required under applicable rules for your eligible region. Your data is not sold. You can ask what is held by contacting support with your account ID and a written request by email.
Yes. Access and participation depend on your local law and eligible regions. It is your responsibility to confirm that using the account is permitted in your jurisdiction. These Terms do not override any local legal restriction that applies to you.
Open account settings and submit the update through the fields shown there. Changes to linked payment details — such as a new bKash number or Bank Transfer account — may require verification before they take effect. Support can guide you through the steps if needed.